Frequently Asked Questions
Everything you need to know about shopping at CraftNest
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return label.
Are your products handmade?
Yes, many of our items are handcrafted by skilled artisans. Please check the product description for specific details on the manufacturing process of each piece.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. We are working on expanding our logistics to more countries in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.